Monthly care for online stores that must not go down.
Updates tested before they go live, monitoring that notices before your customers do, backups you can restore, and a named person who answers. Plus the audits and conversion work that make the store sell more, not only stay up.
- Platforms we maintain: Magento 2, Shopify, WooCommerce and WordPress, Drupal, Laravel.
- If a client's store breaks on a Saturday, we fix it on Saturday. Evening and weekend cover goes into your plan when the store needs it.
A care plan for your store.
One monthly plan, set up around your store. We agree the scope with you: how many hours of changes a month, how fast we respond to incidents, and whether evenings and weekends are covered.
- Platform, plugin and PHP updates, tested in a staging copy first
- Daily backups, restore tested monthly
- Uptime and speed monitoring with alerts
- Security scanning and patching
- An agreed response time when something breaks
- Hours for changes when you need them: banners, campaigns, small features
Monthly, cancel with one month's notice. The price depends on the platform, the store's size and the scope; you get it in writing before anything starts.
Ask about careAudits, at a fixed price.
For a store that works but should sell more. Each is a written report with a prioritised fix list; you can do the fixes with us or anyone else.
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Store audit
Store audit -
Conversion audit
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SEO and AI search audit
Questions store owners ask.
What counts as an incident?
Anything that stops customers buying or you fulfilling: the store is down, checkout fails, payments or delivery don't work, orders stop reaching accounting. A broken banner is a change request, not an incident.
What happens on a weekend?
If your store breaks on a Saturday we fix it on Saturday. Whether weekend work is in the monthly fee or billed by the hour is agreed in your plan. Either way, you call and someone answers.
Can you take over a store built by someone else?
Yes. We start with a fixed-price review of code, hosting and integrations and fix what blocks safe updates; then the plan starts. Most of the stores we maintain were not built by us.
Can we change the plan or stop?
Monthly, with one month's notice, either way. You keep all accounts, code and backups.
Your contact is Raido
Send your store address and we propose a plan within one working day. [email protected], +372 686 3330.